This policy covers information handled by this website. It is written in plain language on purpose, because a privacy policy nobody can read is not really a privacy policy.
Who this policy covers
This policy explains how this website handles information about the people who visit it and who contact the practice through it. It applies to this website only. It does not cover information you give the practice in person, over the telephone, or on paperwork completed at the office, and it does not cover any other website you may reach through a link from this one.
By using this website you agree to the handling of information described here. If you do not agree with this policy, please do not use the inquiry form and contact the office by telephone instead.
Information you give us
The only information this website asks you for is what you type into the inquiry form. That form collects your name, your email address, optionally your telephone number, your preferred day and time for an appointment, the reason you are getting in touch, and the content of your message.
- Name, so the office knows who is writing
- Email address, used to reply to you
- Telephone number, if you choose to give one, used to call you back
- Preferred day and time, treated as a preference and not as a booking
- Reason for contact, so your message reaches the right person
- The content of your message
Information collected automatically
Like almost all websites, this site is served by hosting infrastructure that records ordinary technical information as pages are delivered. That can include the internet address your request came from, the browser and operating system you are using, the pages requested, and the date and time of the request. This information is used to keep the site running, to diagnose faults, and to protect against abuse.
Where aggregated visitor statistics are collected, they are used to understand which pages people find useful. Statistics of this kind are counted in aggregate and are not used to build a profile of you as an individual.
How your information is used
Information submitted through the inquiry form is used to respond to your inquiry, to arrange or discuss an appointment, and to send you any paperwork you have specifically requested. It is used for that purpose and no other.
- Replying to your inquiry
- Arranging, confirming or rescheduling an appointment
- Sending intake paperwork you have requested
- Keeping a record of correspondence with the practice
- Meeting legal or regulatory obligations where they apply
What we ask you not to send
Please do not use the inquiry form to send detailed medical information, records, test results, images of a clinical nature, insurance identifiers, financial details, or any other sensitive personal information. The form exists to arrange contact with the office, not to carry clinical detail.
Email and web forms are not a secure channel in the way a patient portal is. Clinical information is properly collected in person or through the intake process the office provides, where it is handled under the protections that apply to patient records.
Sharing your information
Information submitted through this website is not sold, rented, or traded. It is not shared with advertisers and it is not used to target advertising to you.
It may be handled by service providers who operate the technical infrastructure behind the site, such as hosting and email delivery, and only to the extent needed to provide that service. It may also be disclosed where the practice is required to do so by law, by a court order, or by a regulator, or where disclosure is necessary to protect the rights, property or safety of the practice, its patients or others.
Cookies and similar technologies
This site is built to work without asking you to accept advertising or tracking cookies. Any cookies or equivalent storage used are those needed for the site to function correctly and, where applicable, to count visits in aggregate.
Most browsers let you refuse cookies or delete those already stored, usually through the privacy or security section of the browser settings. Refusing cookies may change how parts of this or other websites behave.
How long information is kept
Inquiries are kept for as long as needed to respond to them and to maintain a reasonable record of correspondence with the practice, and then for any period required by law or by professional record-keeping obligations. Technical logs are kept for a short period for security and diagnostic purposes.
If you would like an inquiry you sent through this website deleted, contact the office and ask. Where there is no legal obligation to retain it, it will be removed.
Security
Reasonable technical and organisational measures are used to protect information submitted through this site, including encrypted transmission between your browser and the site and restricted access to stored inquiries.
No method of transmitting or storing information is completely secure, and no guarantee of absolute security can honestly be given. That is one of the reasons this policy asks you not to send sensitive medical information through the form.
Children
This website is intended for adults. It is not directed at children under the age of 13 and information is not knowingly collected from them. If you believe a child has submitted information through this site, contact the office and it will be deleted.
Your choices
You are never required to use the inquiry form. You can contact the practice by telephone instead, and doing so means no information about you is stored by this website at all.
You may ask what information from this website is held about you, ask for it to be corrected if it is wrong, or ask for it to be deleted. Depending on where you live, you may have additional rights under state or national privacy law, and those rights will be honoured where they apply.
Links to other websites
This site may link to websites operated by other organisations. Those websites have their own privacy policies and this policy does not apply to them. Following a link means leaving this site, and what happens to your information after that is governed by the policy of the site you have gone to.
Changes to this policy
This policy may be updated from time to time, for example when the site changes or when the law does. The date at the top of this page shows when it was last revised, and the version published here is always the one that applies.
Contacting us about privacy
Questions about this policy, or requests relating to information held about you, can be raised with the Vienna office by telephone on (703) 356-1336 during opening hours, or in writing to 1500 Cornerside Blvd., Tysons Medical West, Suite 510, Vienna, VA 22182.
